Nestle Business Services (NBS) is a global shared services organization that provides a wide range of business support services to Nestlé operating companies around the world. NBS was established in 2002 to improve efficiency and effectiveness across the Nestlé organization. NBS provides services in a variety of areas, including:

  • Procurement: NBS helps Nestlé operating companies source goods and services at the best possible price and quality.
  • Financial services: NBS provides a range of financial services to Nestlé operating companies, including accounting, financial reporting, and tax compliance.
  • HR services: NBS provides HR services to Nestlé operating companies, including recruitment, employee relations, and compensation and benefits.
  • Trade spend/deductions management: NBS helps Nestlé operating companies manage their trade spend and deductions, which are the funds that retailers pay to manufacturers in exchange for marketing and promotional support.

NBS has a network of shared services centers around the world, including centers in Switzerland, the United States, Mexico, Brazil, India, China, and the Philippines. NBS employs over 30,000 people worldwide.

NBS is committed to providing high-quality, cost-effective services to Nestlé operating companies. NBS is also committed to sustainability and social responsibility. NBS has several initiatives in place to reduce its environmental impact and improve the lives of people in the communities where it operates.

Nestle Business Services
Nestle Business Services

Here are some of the benefits of using Nestlé Business Services:

  • Reduced costs: NBS can help Nestlé operating companies reduce costs by leveraging economies of scale and by consolidating services.
  • Improved efficiency: NBS can help Nestlé operating companies improve efficiency by standardizing processes and by using technology to automate tasks.
  • Increased speed to market: NBS can help Nestlé operating companies increase their speed to market by providing them with access to a global network of experts.
  • Enhanced risk management: NBS can help Nestlé operating companies enhance their risk management by providing them with access to centralized data and insights.

Understanding Nestle’s Diverse Portfolio

The Global Tapestry of Nestle’s Services

Nestle’s business services extend far beyond the realms of a conventional company. From supply chain management to customer relations, each facet plays a crucial role in the company’s holistic approach to business.

Integration and Interconnectedness

Explore how Nestle weaves a tapestry of interconnected services, creating a synergy that enhances overall performance. Uncover the secrets behind their seamless integration and how it contributes to operational excellence.

Behind the Curtain: Operational Strategies

 Cutting-Edge Technology in Action

Delve into the technological marvels that power Nestle Business Services. How does the company leverage cutting-edge technology to optimize operations and stay ahead in the competitive market?

Human Touch in a Digital World

Despite embracing technology, Nestle doesn’t lose sight of the human touch. Explore how the company maintains a balance between automation and personalized services, creating a unique and engaging customer experience.

Challenges and Triumphs

Overcoming Business Hurdles

No journey is without challenges. Unearth the obstacles Nestle Business Services faced and how the company triumphed over adversities. Discover the lessons learned and the resilience that fuels Nestle’s success.


As we bid adieu to this exploration, questions linger. How does Nestle Business Services manage to strike the perfect balance between technology and a human touch? What lessons can other businesses glean from Nestle’s journey? The answers lie in the intricate dance of strategy, innovation, and resilience.


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